Privacy Policy

Scoop-A-Poop Dog Poop Cleaning Services
Last updated: 01 of February 2026

1. Who We Are
Scoop-A-Poop Dog Poop Cleaning Services (“we”, “us”, “our”) provides residential and commercial dog waste removal services across the United Kingdom.

We are committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details:
Phone: 07887 237169
Email: info@scoop-a-poop.co.uk

2. Information We Collect

Personal Information
• Name
• Address / service location
• Email address
• Telephone number

Service Details
• Property access instructions (e.g., gate access if provided)
• Pet information relevant to service delivery

Payment & Booking Information
• Billing details
• Transaction records (processed securely via third-party providers)

Website Usage Data
• IP address
• Browser type
• Pages visited
• Date/time of visits

3. How We Use Your Data

We use your information to:
• Provide and manage our cleaning services
• Respond to enquiries and quotes
• Schedule appointments and send reminders
• Process payments and issue invoices
• Improve our website and services
• Meet legal, tax, and regulatory obligations

4. How We Share Your Data

We do not sell or rent your personal data.

We may share data with trusted service providers where necessary, such as:
• Payment processors
• Booking or CRM systems
• Accountants / invoicing software
• Website hosting providers
• Legal authorities if legally required

5. Data Retention

We retain personal data only for as long as necessary to:
• Deliver services
• Maintain financial records (typically 6 years for HMRC compliance)
• Resolve disputes or legal matters

6. Website Cookies

Our website may use cookies to:
• Ensure site functionality
• Understand visitor behaviour
• Improve user experience

7. Data Security

We take appropriate measures to protect your data, including:
• Password-protected systems
• Secure devices and storage
• Restricted access to personal data
• Secure third-party payment processing

8. Your Rights

Under UK data protection law, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website.

11. Contact Us

Scoop-A-Poop Dog Poop Cleaning Services
Phone: 07887 237169
Email: info@scoop-a-poop.co.uk